Licensed Commercial Lines Account Manager Hybrid

Licensed Commercial Lines Account Manager Hybrid George Franklin Insurance Lakeland, FL Job Details Full-time $52,000 - $70,000 a year 9 hours ago Benefits Company car Health insurance Dental insurance Tuition reimbursement Paid time off Parental leave Vision insurance Opportunities for advancement Flexible schedule Qualifications Computer operation Spanish Managing customer accounts Customer communication Sales proposal development Customer relationship building Customer retention Multilingual Computer literacy Sales administration Mid-level Client relationship development Customer inquiry handling Property & Casualty License Cross-selling Property casualty insurance Organizational skills Prospecting Typing CRM system proficiency Outbound calling Productivity software Achieving sales targets Commercial Lines License Insurance sales Account management Communication skills Conducting sales calls Full Job Description Job Overview We are seeking a dedicated and detail-oriented Commercial Lines Account Manager to join our team in the Lakeland, Florida area. This role is essential in managing client accounts, ensuring exceptional customer service, and driving sales growth within the commercial lines sector. The ideal candidate will possess strong communication skills and a proactive approach to account management, fostering long-term relationships with clients and knowledge of Hawksoft AMS.

Salary Range:

$52,000.00 - $70,000.00 per year Benefits Annual Base Salary + Commission + Bonus Opportunities Health Insurance Dental Insurance Flexible Schedule Paid Time Off (PTO) Tuition Reimbursement Vision Insurance Remote Available After In-House Training Hands on Training Mon-Fri Schedule Career Growth Opportunities Evenings Off Possible Company Car Monthly, Quarterly, Annual Bonus Opportunity Monthly Appreciation Lunches Company Trips Conferences and Seminars Available Parental Leave Requirements Proven experience in account management or customer service within the insurance industry is mandatory. Knowledgeable sales administration skills with a track record of meeting or exceeding sales and retention targets. Excellent communication skills, both verbal and written, with the ability to convey complex information clearly. Proficient in typing, using Microsoft Office, and working on a computer. Strong organizational skills with attention to detail and the ability to manage multiple accounts simultaneously. - Proactive attitude towards problem-solving and customer satisfaction.- Bilingual or multilingual proficiency is desirable; Spanish language skills are a significant plus but not mandatory. Ability to analyze client needs and recommend appropriate solutions effectively. Experience in retail sales or telemarketing is beneficial. Must currently have an active Property & Casualty 2-20 license or Customer Service Representative 4-40 license. Join our team as a Commercial Lines Account Manager where your expertise will contribute to our commitment to providing outstanding service and innovative solutions for our clients. Responsibilities Manage a portfolio of commercial lines accounts, ensuring all client needs are met efficiently and effectively. Analyze client requirements and provide tailored insurance solutions that align with their business objectives. Communicate regularly with clients to address inquiries, resolve issues, and provide updates on policy changes or renewals. Collaborate with the sales team to identify opportunities for upselling and cross-selling additional services and products. Maintain accurate records of client interactions, policy details, and sales activities within the CRM system. Provide support in sales administration tasks, including preparing quotes and proposals for potential clients. Conduct telemarketing outreach to prospective clients to generate new business leads. Leverage bilingual or multilingual skills to effectively communicate with diverse clientele, particularly those who speak Spanish, which are not mandatory but an accepted plus. About Us George Franklin Insurance specializes in providing the hard-to-find coverage sought by individuals, professionals, and businesses. We understand each client's unique needs and we lead the way in creating innovative solutions that adapt to ever-evolving insurance requirements.

As an independent insurance specialist, George Franklin Insurance partners with numerous top-rated, financially robust carriers to provide comprehensive risk protection for individuals, businesses, and professionals.

Although our products continuously evolve, our commitment to exceptional service, established since our founding, remains steadfast. This consistency reflects our company's conservative values and the unwavering dedication of our employees who are fiercely loyal to our clients.

As a privately owned company, we are accountable directly to our clients, not to shareholders of large insurance carriers. Whether you need personal, professional, or business insurance, our team of specialists is well-versed in all lines of insurance, investments, and financial planning.

The professionalism of our staff is crucial to our customer satisfaction. In the constantly evolving insurance marketplace, it's essential for innovative agents and companies to introduce new products and solutions. George Franklin Insurance combines experience, creativity, and resources to provide outstanding service and solutions to our clients.