More Like This Salary Confidential Position range in Webb County $24k - $47k Per Year Property & Causality Insurance Agent Concentrix Services US Inc

Occupation:

Insurance Sales Agents

Location:

Laredo, TX - 78045

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment

Posted:

08/05/2026 Positions available: 1

Source:

WorkInTexas

Web Site:

WorkInTexas Onsite /

Remote:

Work onsite all of the time

Updated:

08/08/2026

Expires:

09/04/2026 Job #: 17050711 Job Requirements and Properties Help for Job Requirements and Properties. Work Onsite Full Time Education High School Diploma or Equivalent Age 18 and up Schedule Full Time Job Type Regular Duration Permanent Employment Benefits Help for . Property & Causality Insurance Agent Customer Service- Work at Home

Wage and Shift Differential:

English wage: $18.00 Hourly Bilingual wage: $20.00 Hourly Shift differential: $1/hr. for hours worked after 3pm Monday-Friday $3/hr. for all hours worked on the weekend once the reps reach production coding

Employee Referral Information:

Recipient(s): referring employee (MUST

BE ACTIVE EMPLOYEE

)

Payout:

$250 for English referrals $500 for Spanish referrals

Frequency:

the first pay period after the new hire meets 90 days of employment

Training Length:

Day 0

Tech Onboarding:

2 days

Allstate Tech Day:

1 day

Classroom:

7 Weeks

Transition:

7

Weeks :

The Customer Service Licensed Associate is responsible for handling customer and agent inquiries, addressing various types of property and casualty policies and billing inquiries in an efficient, professional, and accurate manner. Employees in this position resolve service concerns, document customer requests, and complete changes to policies that require a license. Service to agents and customers will include inbound/outbound communication. This training is self-guided. You will handle inbound/outbound contacts via phone, chat, and video calls. You will troubleshoot, resolve issues, and address customer questions and concerns, handling all aspects of P&C insurance operations, including but not limited to auto, homeowners, and related policy services. Show interest, compassion, and empathy for the callers situation. Demonstrate accuracy in processing changes to customer policies based on the information provided and identify opportunities for cross-sales. Maintain a thorough understanding of the governing Rules and Rates for all personal insurance lines in all fifty states.

Required:

Valid P&C License Valid Property and Casualty or Personal Residential License with No Appointments Continuing Education that doesnt expire for a minimum of 60 days (90 days preferred from Day 0) High school/GED Must have an active resident license to sell P&C insurance with preferably no appointments

Minimum Qualifications:

1+ years of customer service experience

Valid P&C License Typing Speed:

25

Technology Requirements:

Agent Provides:

Internet - Minimum Specifications Cable or DSL ISP on approved list (Satellite/Wireless ISPs are not permitted) Subscribed Upload/Download Rate equal or exceeds 50 Mbps ISP must be highly stable with no packet loss and latency under 100ms Home Router with wired link to PC Concentrix requires the Internet not be used for non-work-related purposes during working hours. This includes media streaming, gaming, or web usage by other household members.

Other Technical Requirements:

Headset that plugs into the computer (USB ONLY), except for no gaming headsets Smartphone with a mute button for use during training, team meetings, and feedback sessions Surge Protector USB Webcam

Concentrix Provides:

PC Dual Monitors Keyboard and Mouse Webcam USB Headset