Primary Function:

Reviews, evaluates, and rates insurance applications. Determines eligibility of risks when compared to guidelines of programs available. Evaluates the degree of risk involved and determine appropriate course(s) of action.

DUTIES AND RESPONSIBILITES

Use available data to make decisions on individual risks submitted as new business within underwriting authority Reviews requests for cancellation, endorsements, reinstatements, etc. Reviews inspections for eligibility Underwrite renewal risks and make non-renewal decisions as necessary Requests additional documentation necessary for the processing of an application, endorsement or cancellation Build, maintain, and manage successful producer relationships to achieve new business development and retention Provide support to agents as they use policy processing systems and underwriting guidelines to quote, issue and service business Provide customer service to agents at a level that is consistent with Company values First responder to agency contact Effectively collaborate within the Underwriting, Operations, Product Management, Claims, and Sales teams Handle special projects and other related assignments as assigned Communicates with co-workers, management, clients, vendors, and others to ensure understanding of policy processing systems, underwriting guidelines, products and coverages Maintains the integrity of the company and products offered by complying with federal and state regulations as well as company policies and procedures Actively work to improve ease of doing business & eliminate obstacles to doing business with the Company Use discretion and independent judgment to make decisions and resolve operational issues May perform other duties and responsibilities as assigned

E XPERIENCE, EDUCATION, SPECIAL SKILLS REQUIRED 1 - 2

years' experience policy level underwriting and agency service within the Property and Casualty Insurance industry, preferably personal lines property Proficiency with Microsoft Office programs required. Demonstrated customer service focus / superior customer service skills. Excellent communication and interpersonal skills. Results driven with strong problem solving and analytical skills. Ability to work independently in a fast-paced environment; meet deadlines and manage changing priorities effectively. Very detail-oriented Exceptional organizational skills Collaborative partner; ability to contribute to a positive work environment. This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Reasonable accommodation will be made when possible for persons with physical disabilities or covered under the American with Disabilities Act.