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Mortgage Lending Officer
Career Insights for Mortgage Loan Officer
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Scorecard
Based on Minnesota data
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What they do
A Mortgage Loan Officer assists customers who apply for loans, and solicits loan applications on behalf of a bank, mortgage broker or credit union. Provides information on types of loans available, gathers financial and credit information needed to evaluate loan applications; guides the application and approval process. May partner with real estate agents to offer financing information to potential home buyers. May sell mortgage loans on commission.
$52,552 / year median in Minnesota
-28% projected decline
Job Description
- Ensures compliance with all applicable federal, state, and local regulations and disclosures related to mortgage lending. mortgage lending regulations
- Originate investor quality first mortgage loans, adhering to loan policy guidelines
- Maintain product knowledge that assists in establishing full banking relationships with mortgage customers
- Provide professional level of information and follow through while working on mortgage loans
- Must be willing to proactively establish and nurture relationships with realtors, bank officers, builders, and new home sales representative to develop and retain business.
- Maintain broker and investor relationships that ensures minimum risk
- Manage customer interactions and file records in compliance with bank policy, federal and state regulations and investor requirements
- Process customer information that provides complete and accurate information to appropriate processors, service companies and investors
- Maintain knowledge of compliance requirements for banking
- Solicit new loan business from existing and new customers and referral sources
- Contacts customers with past due accounts and effectively collects funds owed
- Prepares HELOC, Home Equity & Home Improvement loan
- Develop positive working relationships with commercial, retail and investment areas
- Develop and maintain external and internal referral sources
- Participate in community and business organizations and events
- Problem solve solutions for customers looking for financing with real estate
- Cross-sells and refers business to the consumer and commercial departments as well as investment representatives
- Volunteers time to building on-going, permanent relationships
- Perform other related duties as assigned
SECONDARY FUNCTIONS
- Files for processing from start to finish, including setting the file up through to approval
- Answers phones and assists customers as required, or transfers calls as needed
- Assist in and respond to internal and external audits and reviews
- Provide training, product knowledge, and sales and marketing guidance