Consumer Loan Processor

Consumer Loan Processor - Job DescriptionPosition OverviewThe Consumer Loan Processor is responsible for reviewing, processing, and funding direct and indirect consumer loan applications while maintaining high service standards. This role ensures accuracy, compliance, and efficiency throughout the loan lifecycle and contributes to process improvements that enhance the overall member and customer experience.

Primary ResponsibilitiesReview loan applications and documentation for completeness and accuracy; prepare final loan packages for funding.

Enter and verify loan funding data in the loan origination system to ensure compliance with lending policies and procedures.

Disburse loan proceeds and perform required system updates and maintenance.

Issue required disclosures in accordance with Truth in Lending, RESPA, and other applicable regulations.

Use multiple systems to respond to inquiries from dealers, staff, and members regarding pending or existing loan applications.

Follow up on outstanding documentation for both direct and indirect loan applications to ensure timely processing and customer satisfaction.

Recommend process improvements to enhance efficiency and reduce operational waste.

Adhere to all organizational policies, procedures, and regulatory requirements.

Participate in required training, including compliance-related programs.

Support organizational initiatives by demonstrating professionalism, teamwork, and a commitment to service excellence.

Maintain regular and reliable attendance.