Responsibilities:

Manage an active pipeline within Encompass and track each file closely to ensure closing deadlines and service expectations are consistently achieved.
Deliver responsive support to both internal partners and external stakeholders, including loan officers and other parties involved in the closing process.
Review loan file details for completeness and accuracy, including borrower and seller information, property details, rate lock terms, and escrow data.
Evaluate prior loan disclosures against closing figures to identify valid changes in circumstance and determine when updated documentation is required.
Create and issue initial closing disclosures, along with any necessary revised disclosures and final closing packages for borrowers.
Coordinate with loan officers regarding disclosure timing, delivery methods, signature requirements, and final closing communication.
Assemble closing documents in alignment with investor standards, product guidelines, and loan-specific requirements while confirming underwriting conditions have been satisfied.
Oversee hybrid closing activity, confirm required electronic signatures are completed, request funding wires, and verify documentation is error-free before authorizing funding.
Support resolution of post-closing documentation issues and outstanding deficiencies to help complete the file accurately. Requirements
Previous experience supporting mortgage loan closings, with a solid understanding of disclosure timelines and closing procedures.
Working knowledge of compliance requirements related to loan disclosures, closing documentation, and funding readiness.
Hands-on experience with Encompass or a similar mortgage loan origination platform used to manage closing pipelines.
Strong attention to detail with the ability to validate data accurately across borrower, property, escrow, and loan terms.
Proficiency with Adobe Acrobat and other digital tools used for document preparation, review, and delivery.
Ability to communicate clearly with loan officers, internal teams, and external contacts throughout the closing process.
Familiarity with underwriting conditions, appraisals, automated underwriting systems, and related mortgage operations workflows.
Comfortable working in a high-volume environment while maintaining accuracy, organization, and strong customer service standards.

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