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Mortgage Origination Specialist - CSR

Job

Indotronix International Corp

Indianapolis, IN (In Person)

$44,720 Salary, Full-Time

Posted 3 weeks ago (Updated 6 days ago) • Actively hiring

Expires 6/30/2026

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Job Description

Job Requirements Indianapolis, IN Public Trust Polygraph Unspecified Career Level not specified Salary not specified Join Premium to unlock estimated salaries Job Description Mortgage Origination Specialist -
CSR Location:
Indianapolis, IN (46241)
Pay Rate:
$17.00 - $26.00/hr (W2)
Duration:
6-Month Contract (Potential for extension)
Shift:
8-hour shift between 7:30 AM - 6:30
PM ET Clearance:
Ability to obtain a Public Trust Security Clearance Role Overview You will act as a Subject Matter Expert, providing technical guidance to the lending industry and the public regarding FHA mortgage policies, guidelines, and procedures.
Key Responsibilities Expert Support:
Answer calls and emails from Loan Officers, Underwriters, and lenders regarding FHA origination guidelines.
Technical Research:
Utilize a comprehensive knowledge database to provide accurate, real-time answers to complex mortgage inquiries.
Documentation:
Maintain precise records of all interactions within a centralized database.
Compliance:
Follow strict Standard Operating Procedures (SOPs) to ensure HUD mission alignment.
Required Qualifications Experience:
Minimum 2 years of mortgage origination experience (e.g., Loan Processor, Loan Officer, Junior Underwriter, or Originator).
Customer Service:
Minimum 1 year of contact center or professional telephone customer service experience.
Technical Skills:
Proficiency in navigating multiple computer systems; typing speed of 40+ WPM .
Education:
High School Diploma or GED.
Preferred Skills Bilingual:
Spanish/English (Verbal and Written).
Knowledge:
Prior experience specifically with FHA guidelines.
Omnichannel:
Experience managing support across phone, email, and chat.
group id:
indony Apply now