Experienced Title Processor

Experienced Title Processor

MADISON FINANCIAL HOLDING GROUP LLC

Troy, MI Job Details Full-time 22 hours ago Benefits Health savings account Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Qualifications Customer communication Title document review High school diploma or GED Vendor communication Individual consumer customer service Cross-functional communication Full Job Description Madison Settlement Services is looking to hire an experienced full-time experienced Processor! Here at Madison, we provide world-class service to customers in a proactive manner that exhibits the greatest standards of integrity, professionalism, proficiency, courtesy and dedication. The ideal candidate would be someone who has previous experience in the title industry, someone who puts customer service at top priority, and someone that is detail oriented and precision-focused. Madison Settlement Services offers a fantastic benefits package to fulltime employees. Benefits include company paid medical insurance with HSA plan (after a full 30 days of employment), Dental, Vision, Life, 401k with matching (after 90 days) as well as supplemental insurance options. Madison also offers a very generous paid time off package. The Sr. Processor is responsible for preparing Refinance closing documents for signing at the closing table.

Essential Duties and Responsibilities:

Open new orders Request/Prepare Deeds, POAs, Trust Certs, Affidavits and handle pre-closing signings Obtain legal documents (ie. Trust, Divorce Decree) for vesting/signer issues and send to Title Examination Department for review Updates commitments, CPLs, tax certs, etc and sends them to the client/lender Prepares title docs, including affidavits and additional documents prepared at closing Handles loan revisions and update requests Collaborates with lender for balancing of Closing Disclosure Reviews loan closing documents Schedules closings with signing company Any additional tasks needed to prepare for closing Main point of contact for Mortgage Broker and/or Lender for any needs or requests.

POSITION QUALIFICATIONS

Required Skills and Abilities:

Excellent customer service skills- Must be polite, courteous and attentive to all customers, vendors and co-workers Effective and clear communication to co-workers, customers and outside vendors/clients Detail oriented Must be able to meet critical deadlines Ability to focus and multi-task Ability to resolve customer issues Ability to manage tasks independently Ability to learn quickly and adapt to change Strong organizational skills

Education:

High School diploma or equivalent required

Experience:

Previous title processing experience required (1-3 years)

Computer Skills:

Proficient with Microsoft Office Suite or similar software with the ability to learn new or updated software.

Certificates & Licenses:

N/A