Description:

We are seeking a dedicated professional to serve as a critical supporting force for our Mortgage Loan Originators. In this role, your expertise will directly contribute to an exceptional experience for every borrower.

Key Impact Areas:

Expert Communication:

Act as the ongoing liaison for borrowers, ensuring they are informed and supported throughout the entire loan process.

Process Precision:

Manage initial front-end processing tasks and maintain rigorous standards within our Encompass loan origination platform.

Seamless Collaboration:

Provide critical updates to Originators at predesignated intervals to ensure the loan file moves smoothly through its lifecycle

Consumer Loans:

Represent the Bank for consumer loan inquires, assist customers with applications and then underwrite and assist in decisioning and completing Consumer Loans, with the applicable compliance requirements.

Qualifications:

Mortgage Industry Experience:

Experience in residential mortgage lending or a similar loan operations role preferred but not required.

Software Proficiency:

Hands-on experience navigating the Encompass Loan Origination System (or similar system) preferred but not required.

Regulatory Knowledge:

Some understanding of mortgage processing workflows and key regulations, including TRID and RESPA preferred but not required.

NMLS Registration:

Must be able to meet SAFE Act requirements for financial responsibility and character; active NMLS registration is a major plus but not strictly required for support-only roles.

Communication Skills:

Exceptional written and verbal communication skills, with a track record of guiding borrowers through complex document collection.

Detail-Oriented:

High level of precision in logging loan file progression and identifying missing items before they reach underwriting.

Pay:

From $22.00 per hour

Benefits:

401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Professional development assistance Retirement plan Tuition reimbursement Vision insurance

License/Certification:

NMLS Number (Required)

Location:

Kearney, NE 68847 (Preferred)

Work Location:

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