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Loan Support Specialist
Job
Robert Half
Reading, PA (In Person)
Full-Time
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Job Description
We are looking for a detail-oriented Loan Support Specialist to join a mortgage operations team in Reading, Massachusetts. This Long-term Contract opportunity is ideal for someone with strong mortgage administration experience who can help keep loan files accurate, organized, and moving efficiently through the process. The role will work closely with loan staff to support documentation, disclosures, third-party orders, and funding-related activities while maintaining high standards for compliance and service.
Responsibilities:
- Enter newly received mortgage loan files into the organization's loan origination platform and confirm records are set up correctly from the start.
- Prepare borrower disclosure packages and distribute them within required timelines to support compliant loan processing.
- Coordinate requests for title work, property valuations, and flood certification reports through internal systems and approved vendors.
- Collect, upload, index, and organize borrower documents so files remain complete and easy to review throughout the loan lifecycle.
- Provide operational assistance for funding activities by updating information and supporting documentation in the designated system.
- Review loan records regularly to ensure documentation is accurate, current, and properly maintained.
- Partner with Loan Officers and related team members to resolve file issues, answer process questions, and keep applications progressing efficiently.