Develops a basic understanding of the diverse business lines that are supported by the Equipment Finance Collateral Monitoring Team.\nService & Support
This position will support the lien securitization efforts including but not limited to inbound outbound calls to both Customers and Sellers and Identifies opportunities for process improvement and may participate in the implementation of those ideas.\nReporting
Assists in gathering specific data points and information for the purpose of producing weekly and monthly reports.\nCompliance
Complies with all applicable federal, state, local and bank rules and regulations.

Qualifications High School Diploma or GED and 1 years of experience in

Customer Service Additional Requirements:

\nMicrosoft Word and Excel proficiency Advanced attention to detail Advanced written and verbal communication Ability to thrive in a fast-paced environment\nPositive attitude and team-oriented

Preferred Experience:

Retail and/or Hospitality experience Documentation experience including but not limited to legal documentation Servicing experience Titling/Dealership experience Banking and/or Finance industry experience Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. 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