Mortgage Processor

Mortgage Processor Mphasis Digital Risk - 3.7 Jacksonville, FL Job Details Full-time 15 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Income verification (loan underwriting) Document preparation (loan closing) Computer operation Title processing Customer communication Document review (document control) Compliance with loan regulations Underwriting Customer service Workflow management (operations management method) Computer literacy Mid-level Mortgage closing High school diploma or GED Analysis skills Attention to detail Task prioritization Real estate closing management Coordination (loan closing) Organizational skills Productivity software Communication skills Loan processing Technical Proficiency Full Job Description Mphasis Digital Risk's mission to Make Mortgages Safe relies on the perfect blending of human experience and state-of-the-art technology to serve its workforce and clients. Digital Risk's 1,500+ team members make us one of the largest mortgage outsource providers in the U.S., supplying appraisal and mortgage processing, underwriting and closing to the largest banks and loan originators.

Position Overview:

The Mortgage Loan Processor will be responsible for performing a variety of loan documentation duties on complex loan packages and ensure compliance with policies and procedures for loan products. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills.

Essential Job Functions:

Manage an assigned pipeline of 35-50 plus loans on a daily and weekly basis Process loans from application to closing including but not limited to: Collecting and analyzing documents to submit to Underwriting for final approval Communicating expectations, requirements and program details though established communication standards Maintain daily workflow prioritization to ensure pipeline management meets required closing dates Order all required verifications, documentation and subsequent follow-ups and ensures all timeframes and compliance requirements are being met Verify conditions of approval which may include customer income/assets documentation, resolves routine title issues including vesting issues, child support liens, judgment liens, mechanic liens and undisclosed liens and reconveyances Provide excellent customer service to internal and external clients by demonstrating expertise, thoroughness, thoughtfulness, politeness and enthusiasm Ensure customer service surveys maintain the rating level designated by management Communicate with all parties involved in the transaction to keep them informed of file status Review and analyze all necessary documentation, including borrower docs and third-party docs Interpret policies while analyzing applicant information, property and documentation Calculate borrower income for all employment types Comprehensive understanding of credit underwriting guidelines Must be flexible and able to work in a fast paced, potentially stressful environment As 100% of the work opportunities are onsite, in person attendance is required

Requirements:

5 years of current experience in a mortgage company with Loan Processing experience preferred HELOC experience a plus Knowledge of processing, underwriting and closing procedures Excellent customer service and communication skills Detail oriented and excellent organizational skills Able to prioritize multiple competing tasks and manage time effective in a fast paced environment Problem-solver with strong analytical skills Adheres to directives, procedures and standards Ability to work in a paperless environment Computer proficiency including Microsoft Office Product Suite Candidates must be available to work outside of normal business hours when necessary Ability to obtain

NMLS-MLO

Licenses preferred

Job Type:

Full-time Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Education:

High school or equivalent (Required)

Experience:

Loan processing: 5 years (Preferred) Ability to

Commute:

Jacksonville, FL 32256 (Required)

Work Location:

Hybrid remote in Jacksonville, FL 32256