Senior Consumer Loan Processor

Senior Consumer Loan Processor 3.7 3.7 out of 5 stars 7101 East 56th Street, Indianapolis, IN 46226 $24.12 - $33.16 an hour Financial Center First Credit Union 9 reviews $24.12 - $33.16 an hour

POSITION TITLE

Senior Consumer Loan Processor

REPORTS TO

AVP, Consumer Loan Operations GRADE:

9

DEPARTMENT:

Lending

FLSA STATUS

Non-Exempt

LOCATION

Hybrid PURPOSE:

The primary purpose of this position is to fulfill Financial Center First CU's vision of inspiring financial wellness. The position must deliver high quality service to both internal and external members by supporting and promoting our values to Care, Listen, Learn, Solve, and Act. Primary purpose of the Senior Consumer Lending Processor is to perform loan investigations, administrative activities, member evaluation and loan package preparation for the Credit Union. Ensuring that documents regarding a loan meet all lending and regulatory requirements before signatures are completed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Ensures timely processing of applications to ensure continued business and quality of service. Process consumer loans including but not limited to Auto, Unsecured, Credit Card, HE, HELOC, RV, Boat, Motorcycle, Small Business. Achieve minimal posting, processing or account set up errors Interview members for validation of information supplied on applications when needed Determine all applicable ratios and metrics meet the approved criteria either by the loan system or loan underwriter Review active loan files each day to determine if any documents are missing and what can be done to help the process along Collect data and documents to process the loan, which includes but not limited to validating members assets, salaries, debts, employment status, sales contracts and legal documents Conducts research and stays up to date with industry trends and changes. Acquires knowledge of new lending processes, regulations, credit union products etc. Must perform all activities in accordance with federal and state laws and regulations as well as within the credit unions approved policies and procedures Prepare approved loan files to ensure that all documents are in order prior to closing Meet loan application deadlines and assist members to meet such deadlines Review the final loan application, closing documents for completeness and accuracy prior to loan signing Book/Fund loans and distribute all necessary funds to proper locations Ensure transfer of loan details from loan system to core system and all criteria was recorded in the core system accordingly Be a high performing loan processor continually being in the top margin for production Coach, Assist, Train, Consumer Loan Processor's on software, applications, processes, documentation and guidelines Subject matter expert on processing for all consumer lending loan type Assist in improving efficiencies within the department when opportunities are seen or arise Assist in completion of updated procedures and implementation of any updates or changes within the dept. Responsible for ensuring all applications have proper disclosures sent out by regulator time lines Each Month run the

LPQ HMDA

Report. Submit LAR to government Review each loan listed for proper "reason" and validation that the proper demographic details are obtained Submit file for proper

HMDA LAR

export through compliance program. Complete proper batch GeoCoding Performs other duties commensurate to this position

QUALIFICATIONS AND SKILLS

Education & Experience:

A two-year degree such as business administration or finance etc. is preferred 5 Years of financial experience in the Banking or Credit Union industry related to lending & retail 3 Years as a consumer loan processor covering specifically Auto, Credit Card, HE/HELOC, Unsecured loans 1 year of retail experience working directly with members/customers Thorough knowledge of Credit Union/Banking loan products and applicable policies and standards Knowledge and experience with Loan Origination Systems and Core systems. Such as Meridian Link, Keystone, Fiserv, L360 etc. Subject matter expert on consumer loan processing for Auto, Credit Card, HE/HELOC, Unsecured loans

Skills:

Strong desire and willingness to learn new technologies, lending processes, industry changes, systems, products to improve skills & knowledge Strong verbal and written communication skills. Strong interpersonal and customer service skills. Ability to be resourceful, perceptive and persuasive when solving problems. Displays, diplomacy, patience and tact when dealing with members and staff Detail oriented with ability to adapt quickly in a fast-paced environment Good organizational skills. Ability to concentrate, exercise judgement & be a creative thinker, with a tolerance for risk Ability to operate related computer applications and business equipment

ADA REQUIREMENTS

Physical Requirements Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 5 lbs. Must be capable of climbing/descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day. Must be able to work extended hours whenever required or requested by management. Must by capable of regular, reliable and timely attendance. Working Conditions Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise. Mental and/or Emotional Requirements Must be able to perform job functions with supervision and work effectively either on own or as part of a team. Must be able to read and carry out various instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic mathematical calculations with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on confidential matters.