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Hotel Night Auditor - Part Time
Job
Holiday Inn Express Phoenix Airport North
Phoenix, AZ (In Person)
$35,360 Salary, Part-Time
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Job Description
Duties As a Night Auditor, you will be responsible for ensuring the smooth operation of the hotel during the overnight shift. We are looking for a person who can work from 10pm to 8am.
Duties:
- Conducting the night audit process to reconcile daily transactions and prepare reports
- Checking guests in and out of the hotel, providing exceptional customer service
- Handling guest inquiries and resolving any issues or complaints
- Assisting with guest requests, such as room service or additional amenities
- Performing general administrative tasks, such as filing and data entry
- Collaborating with other hotel staff to ensure a seamless guest experience
Skills:
- Previous hotel experience
- Strong guest relations skills with a focus on providing exceptional customer service
- Excellent communication skills, both verbal and written
- Proficiency in using hotel management software and computer systems
- Ability to handle multiple tasks simultaneously and prioritize effectively
- Attention to detail and accuracy in performing financial calculations during the night audit process
- Knowledge of phone etiquette and professional communication skills If you are a dedicated individual with a passion for hospitality and possess these skills, we would love to hear from you.