Night Auditor

Night Auditor Clovis, CA Job Details Part-time $17 - $19 an hour 4 days ago Benefits Employee discount Qualifications Proactive hotel and accommodations guest assistance Guest relations Night audit Sales strategy Stocking Full Job Description Overall Responsibilities Responsible for running all overnight duties at the Front Desk. Complete Night Audit procedures from Fosse Always use guest name. Listen intently to each guest, focusing directly on them during each interaction. Use aggressive hospitality skills, which include: Smile and Greet every Guest Speak to the guest in a warm, friendly and courteous manner. Display genuine and enthusiastic interest in the guest, pay complete attention Anticipate guest needs and be flexible in responding to them Be knowledgeable about your job LEARN to take ownership of guest problems and resolve them Maintain and promote Guest Hospitality at all times. Stock lobby Market on a daily basis. Ensure all Front desk items are stocked Be familiar with day-to-day selling strategy of rooms. Have knowledge of any and all promotions and/or current programs (i.e. Marriott Rewards, Hotel Packages) etc. Maintain a high standard of personal hygiene and be in proper uniform at all times. Ensure that all information pertinent to the desk or related areas is passed on to the following shift manager or supervisor. Qualifications The hotel operates seven days a week, 24 hours a day. All associates must realize this fact and be aware that at times it may be necessary to move an associate from their accustomed shift as business demands. Each associate is expected to carry out all reasonable requests by management, which the associate is capable of performing.

Night Auditor Experience Job Type:

Part-time Pay:

$17.00 - $19.00 per hour

Benefits:

Employee discount

Work Location:

In person