Night Auditor

JOB REQUIREMENT SUMMARY

> Proper completion of all front office duties. > Complete the activities of Night Shift staff. > Effectively, properly, and accurately analyze the days operating results and perform daily assigned duties including: Conduct the Night Audit in accordance with the SOCH standards

Operations Analysis & Reporting:

o Accounts Payable o Accounts Receivable and direct billing o End of day statistics o Labor Productivity o Daily Flash Report o Credit Check/Balance Batch Settlements o Operations statistics report - labor cost/room, etc. > Ensure the proper appearance of the lobby and all public areas, including the complimentary breakfast area. > Act as the Manager on Duty (MOD).

QUALIFICATION STANDARDS

Education & Experience:

> High School diploma equivalent required. > 1 year Hotel front office experience with a minimum of 1 year as Night Experience preferred. > Computer experience required. > Customer services experience preferred. > Must work the Night shift.

General Requirements:

> Effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service oriented manner. > Must be able to work with and understand financial information and data, and basic arithmetic functions. > Must be able to multitask and prioritize departmental functions to meet deadlines. > Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner. > Attend all hotel required meetings and trainings. > Maintain regular attendance in compliance with Soch Standards, as required by scheduling. > Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. > Comply with Soch Standards and regulations to encourage safe and efficient hotel operations. > Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. > Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. > Must be able to cross-train in other hotel related areas. > Must be able to maintain confidentiality of information. > Must be able to show initiative, including anticipating guest or operational needs. > Perform other duties as requested by management. > Willing to work on weekends and holidays as required. > Always maintain a warm and friendly demeanor.

Physical requirements:

> Ability to stand during entire shift. > Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. >Long hours and flexibility occasionally required.

RESPONSIBILITIES & FUNCTIONS

Primary Functions:

Accounting:

Properly and accurately conduct the audit and accounting functions in a timely manner and transmit the information to the corporate office. Prepare and transmit the payroll information and statistics. Prepare and distribute the

Daily Flash Report Profit:

Prepare and distribute the daily cost per occupied room (CPOR) data and statistics.

Quality:

Compile and enter the data from the Front Office Room Inspection forms. Perform the regular Front Office duties.

Work Ethic:

Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, nurture a positive, professional work environment, and adhere to SOCH's Standard Operating Procedures.