Hotel Night Auditor - Part Time

Hotel Night Auditor

• Part Time Baxter Hotel Group Inc.
• Towne Place Suites San Diego, CA Job Details Full-time $19
• $21 an hour 1 day ago Benefits Paid holidays Health insurance Dental insurance 401(k) Vision insurance Employee discount Opportunities for advancement Life insurance Qualifications Bilingual Managing customer accounts Maintaining an organized workspace Guest relations Financial transaction processing Multilingual Phone communication Night audit Greeting customers Clean workspace maintenance Communication skills Balancing end-of-day transactions Entry level Customer complaint resolution Client interaction via phone calls Full Job Description About Baxter Hotel Group Founded in 1985, Baxter Hotel Group is a proud family-owned hospitality and real estate investment company with a strong presence across the U.

S. and Canada. For over four decades, we've built a reputation for developing and operating exceptional, top-branded hotels and trend-forward restaurants in some of the most desirable locations—especially throughout vibrant San Diego and beyond. Position Overview Join our dynamic hospitality team as a Part-Time Hotel Night Auditor for Towne Place Suites where your energetic and detail-oriented approach will ensure our guests experience seamless service during overnight hours. In this vital role, you'll be the first point of contact for late-night arrivals and departures, managing guest accounts, and handling inquiries. Your enthusiasm for hospitality management and guest relations will help create a welcoming environment that encourages repeat visits and positive reviews. This position offers an exciting opportunity to develop your skills in hotel management while working in a vibrant setting. Responsibilities Greet guests warmly upon arrival and departure, providing exceptional customer service with a friendly, professional demeanor Manage the night audit process by reconciling daily financial transactions, updating guest accounts, and preparing reports for management Handle all front desk operations including check-ins, check-outs, and reservations Respond promptly to guest inquiries via phone or in person, offering solutions with excellent phone etiquette and guest service skills Address guest concerns or complaints efficiently, demonstrating strong guest relations skills to resolve issues positively Maintain a clean, organized front desk area and ensure all hotel policies are followed consistently Experience Previous experience in Front Desk and/or hotel operations is highly preferred Bilingual or multilingual abilities are a strong plus for communicating with diverse guests Proven customer service skills with a focus on guest satisfaction in a resort or hotel environment Familiarity with night audit procedures, front desk operations, and hotel management software systems preferred Strong communication skills including phone etiquette Experience working in a fast-paced hospitality setting with an emphasis on guest relations and problem-solving skills Ability to work independently during overnight shifts while maintaining high standards of hospitality and security Benefits Comprehensive Health Benefits Package to include Medical, Dental & Vision (including a Simnsa plan) Paid Vacation, Holiday & Sick Time 401(k) Onsight Complimentary Parking Employee Hotel Discounts Training & Career Growth Opportunities Why Join Baxter Hotel Group? At Baxter Hotel Group, hospitality isn't just what we do—it's who we are. We invest in our team members and create exceptional experiences for both our guests and our employees. We are an equal opportunity workplace and an employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. If you're ready to work in a fun, professional environment in the heart of San Diego, we want to meet you!

Pay:

$19.00

• $21.

00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Life insurance Vision insurance

Work Location:

In person