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Residence Inn – Wilmington

Night auditor

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Job Description

Night Auditor Location:
Wilmington, DE 19805 Job Summary We are seeking a detail-oriented and reliable Night Auditor to join our team in Wilmington, DE. The Night Auditor will be responsible for balancing and auditing the daily financial transactions of the hotel, ensuring accuracy and compliance with company policies. This role requires working overnight hours and providing excellent customer service to guests during the night shift. Key Responsibilities Audit and balance daily financial transactions, including guest folios, cash, and credit card payments. Prepare and distribute daily revenue and occupancy reports. Perform front desk duties such as check-in and check-out for guests during overnight hours. Respond promptly and professionally to guest inquiries and requests. Maintain accurate records and documentation of all transactions and audits. Coordinate with other departments to resolve discrepancies and ensure smooth operations. Monitor hotel security and safety during the night shift. Assist with other administrative tasks as needed. Qualifications High school diploma or equivalent required; associate degree or higher preferred. Previous experience in hotel front desk or auditing preferred. Strong numerical and analytical skills. Excellent attention to detail and organizational skills. Ability to work independently during overnight hours. Proficient with hotel management software and Microsoft Office Suite. Strong communication and customer service skills. Reliable and punctual with a professional demeanor. Work Schedule This position requires working overnight shifts, typically from late evening to early morning, including weekends and holidays as needed.