Hotel PT Night Auditor/Overnight Guest Service Agent

Hotel PT Night Auditor/Overnight Guest Service Agent Hilton Orlando/ Altamonte Springs

• 3.

0 Altamonte Springs, FL Job Details Part-time From $17.25 an hour 15 hours ago Benefits Tuition reimbursement Paid time off Employee assistance program Employee discount Qualifications Teamwork Customer service Night audit In-person customer service Hotel guest service standards Financial analysis Attention to detail Data interpretation Front desk Productivity software Financial acumen Hotel experience Full Job Description

• Hilton

EXPERIENCE

Preferred

• Friday and Saturday

AVAILABILITY REQUIRED

• PT position A Night Auditor maintains the professional financial standards of the hotel by managing end-of-day reports, ensuring accuracy, and reporting anomalies.

What will I be doing? As Night Auditor, you will maintain the professional financial standards of the hotel by managing end-of-day reports, ensuring accuracy, and reporting anomalies. A Night Auditor must perform the following tasks to the highest standards: Ensure the maintenance of professional financial standards throughout the hotel Undertake a review of end-of-day takings against logged reports Edit all reports to ensure accuracy and full completion Investigate any anomalies found between daily reports and takings Train to ensure the accurate completion of systems and processes Assist the Security/Night Manager in emergency situations Job Requirements Night Auditors serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: Guest Service Orientated & Excellent Customer Service Great communication skills Pride in ensuring the accuracy of work and encourages Team Members to do the same Attention to detail Strong analytical skills Multitasking Computer literate, with particularly strong knowledge of MS Excel, MS Word Understanding of the responsibilities of other areas within the Finance Department-Financial Competency, Problem solving & decision making Reliable and dependable Excellent grooming standards Teamwork, Flexibilty and Professional Safety /Security Awareness It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience of working in a hotel Finance Department Previous experience working in Front Office or hotel outlets PEP Experience a plus What are we looking for? Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these values: H

• Hospitality :

  We're passionate about delivering exceptional guest experiences. I

• Integrity :

  We do the right thing, all the time. L

• Leadership :

  We're leaders in our industry and in our communities. T

• Teamwork :

  We're team players in everything we do. O

• Ownership :

  We're the owners of our actions and decisions. N

•

Now :

We operate with a sense of urgency and discipline. In addition, we look for the demonstration of key attributes in our Team Members including living the values , quality , productivity , dependability , customer focus , teamwork , and adaptability . What benefits will I receive? Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will have access to our unique benefits such as the Team Member and Family Travel program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Worldwide Health and Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team member. The above information is provided as a highlight of the major benefits offered to most full-time team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.

Job Type:

Part-time Pay:

From $17.25 per hour

Benefits:

Employee discount

Experience:

Hotel Experience:

1 year (Required)

Customer Service:

1 year (Required)

Work Location:

In person