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LQ
La Quinta Ft Lauderdale - Airport
Night Auditor
Entry-Level JobVerifiedNo experience needed
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Entry-Level Job
Verified
No experience needed
Job Security
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34
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Job Description
Night Auditor is responsible for attending to the needs of guests, especially during check-in and check-out.
ESSENTIAL JOB FUNCTIONS
- Providing information to guests about hotel policies, services and amenities.
- Responding to requests from guests for assistance and information about the local area (e.g. directions, places to eat, etc.).
- Selling rooms to "walk-in" customers.
- Entering/changing reservation information on the computer system.
- Posting charges to guest accounts.
- Processing payments from guests.
- Making necessary corrections to guest accounts.
- Informing housekeeping department about room status/availability.
- Listening for and responding to guest complaints.
- Operating hotel switchboard or PBX.
- Cleaning the front desk and common areas as needed.
- Maintaining daily logs.
- Balancing shift work and cash drawers.
Additional Responsibilities:
- Any other duties assigned by