Night Auditor- Miami Beach Full time Eurostars Hotels - 3.1 Miami Beach, FL Job Details Full-time $17 an hour 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Bilingual Multilingual Night audit Organizational skills Multi-line phone systems Full Job Description Overview Join our dynamic hospitality team as a Night Auditor in a vibrant resort setting, where your energy and attention to detail will ensure seamless overnight operations. This full-time role offers an exciting opportunity to be the first line of contact for our guests during the night shift, providing exceptional guest services and maintaining the highest standards of hotel management. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for hospitality, this is your chance to shine! Your dedication will help create memorable experiences for our guests while ensuring the smooth functioning of front desk operations overnight. Duties Greet guests warmly upon arrival, check them in efficiently, and handle guest inquiries with professionalism and enthusiasm Manage all night audit procedures, including reconciling daily financial transactions and preparing reports for management review Oversee front desk operations using multi-line phone systems, ensuring prompt and courteous phone etiquette at all times Maintain accurate records of guest stays, reservations, and billing information while ensuring data integrity Respond swiftly to guest requests or issues, providing exceptional guest relations and resolving concerns with a positive attitude Conduct security checks around the property to ensure safety and security during overnight hours Collaborate with housekeeping and maintenance teams to address any guest needs or facility issues promptly Uphold hotel policies and procedures, ensuring compliance with hospitality standards and guest privacy regulations Skills Proven experience in hospitality management or hotel management roles with a strong background in front desk operations and guest services Bilingual or multilingual abilities to communicate effectively with diverse guests from around the world Excellent customer service skills with a friendly, approachable demeanor and strong phone etiquette skills Familiarity with night audit procedures, multi-line phone systems, and hotel management software Knowledge of resort environments and guest relations best practices to enhance overall guest experience Ability to handle sensitive situations discreetly while maintaining professionalism at all times Strong organizational skills with attention to detail for financial reconciliation and record keeping This full-time Night Auditor position offers an energetic environment where your hospitality expertise will make a real difference. If you're passionate about delivering outstanding service while managing overnight hotel operations efficiently, we want to hear from you!

Pay:

$17.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person