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Aramark
Night Auditor - Stone Mountain Hotel & Conference Center
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Based on Georgia data
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What they do
A Night Auditor provides accounting of financial transactions for a hotel or hotel departments at the end of a business day. Reviews records of payments made during the day; prepares guest charges for the day ahead. Manages hotel activities and provides service to customers as needed during the night.
$28,936 / year median in Georgia
+11% projected growth
Job Description
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Title:
Night Auditor - Stone Mountain Hotel & Conference Center Requisition #: 676947Location:
Stone Mountain, GA, US, 30086Career Area:
Retail +Customer Service Description:
Job Description The Hospitality Worker II is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. Job Responsibilities- Greet and provide customer service to guests while anticipating their needs
- Supply guests or travelers with directions, travel information, and other information such as available services and points of interest.
- Book reservations, rentals, and coordinate registration
- Operate a register and/or software system to complete cash and credit card transactions.
- Answers phone calls and emails and delivers messages as needed.
- Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc.
- Coordinate resolution of guest concerns
- Communicates closely with all departments to ensure a seamless guest experience. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications
- Previous guest services experience required
- Previous cash handling experience preferred
- Demonstrates excellent customer service skills
- Demonstrates interpersonal and communication skills, both verbal and written
- Demonstrate organizational skills, accuracy, and attention to detail Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.