Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Night Auditor
Job
DoubleTree by Hilton Davenport
Davenport, IA (In Person)
$34,320 Salary, Part-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
33
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Night Auditor DoubleTree by Hilton Davenport - 2.8 Davenport, IA Job Details Part-time $16 - $17 an hour 8 days ago Benefits Employee discount Qualifications Foreign language proficiency High school diploma or GED Full Job Description hospitality on hand all through the night What's in it for you… Hotel and travel discounts at worldwide destinations! Professional development and promotion opportunities! About this job... Night Auditors serve a critical role by providing direct guest support throughout the hospitality experience by accurately processing and tracking transactions and other reportable items . Night Auditors must be adept and creative problem solvers, delivering above-average resolutions to guests' challenges. The primary responsibility of a Night Auditor is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, ensure accuracy and consistency in reporting, and maintain excellent communication with guests, peers, and supervisors. What you'll be doing... Welcome arriving guests and complete the hotel's arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received. Thank departing guests, verify accurate billing, and encourage return visits. Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction. Maintain integrity, accuracy, and confidentiality when handling guest records, cash reports, audit reports, and other guest or hotel information. Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate. Effectively communicate with hotel departments verbally or through hotel communication log to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution. Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns. Always maintain professionalism consistent with hotel brand and company expectations. Know and communicate hotel emergency procedures; inform and assist guests in emergencies. If applicable, maintain balance and security of house bank and accurately log all transactions. Requirements...