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Hyatt Place Champaign\u002FUrbana

Night Auditor

Job Description

Night Auditor

• 4.0 217 North Neil Street, Champaign, IL 61820 From $16 an hour - Full-time Apply with Indeed Overview Hyatt Place Champaign/Urbana is looking for a dependable, detail-oriented Night Auditor to join our hotel team! The Night Auditor is an important part of our overnight operation. This position is responsible for providing excellent guest service, completing the daily financial audit, maintaining hotel security, and preparing the property for the next business day. We are looking for someone who takes pride in their work, is comfortable working independently, and understands that even overnight, our guests deserve great hospitality. What You'll Do Welcome guests, process check-ins and check-outs, and assist with reservations. Provide friendly and professional guest service throughout the night. Complete the daily night audit using Opera Cloud. Balance daily revenue, credit card transactions, payments, and hotel accounts. Review reservations, room charges, cancellations, and no-shows. Research and report any financial discrepancies. Complete overnight property walks and monitor hotel security. Maintain a clean and organized front desk and lobby. Prepare the breakfast area and restock supplies for the morning team. Review the following day's arrivals, VIPs, and special requests. Communicate important guest concerns, maintenance issues, and shift updates to management. Complete all required reports and overnight checklists. What We're Looking For Previous hotel front desk or night audit experience preferred. Opera Cloud experience is a plus. Strong attention to detail and basic math skills. Excellent customer service and communication skills. Dependable, punctual, and trustworthy. Ability to work independently with minimal supervision. Comfortable working overnight hours. A positive attitude and willingness to help wherever needed. Why Join Our Team? Work with a supportive hotel leadership team. Be part of a team that values accountability, teamwork, and guest satisfaction. Opportunities to learn hotel operations and grow your hospitality experience. Hyatt employee travel benefits, subject to eligibility and program requirements. Important to Know This is an active overnight position, not simply a front desk sitting position. The Night Auditor is responsible for completing the audit, monitoring the property, assisting guests, and ensuring the hotel is ready for the morning shift. If you are dependable, take pride in your work, and enjoy helping people, we would love to meet you! Apply today to join Hyatt Place Champaign/Urbana!

Pay:

From $16.00 per hour Expected hours: 32.0 - 40.0 per week

Benefits:

Employee discount Paid time off

Work Location:

In person

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance
  • Discounts/Reimbursements
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