Front Desk Receptionist / Night Auditor

Front Desk Receptionist / Night Auditor Motel 6 Sycamore, IL Job Details Temporary | Part-time | Full-time $15

• $16 an hour 8 hours ago Qualifications Computer operation Guest relations Night audit Greeting customers Passenger luggage management English Security Typing 1 year Entry level

Full Job Description Job Description :

To create a positive experience for every guest by welcoming all with friendly service and treating them as valued guests throughout their stay. To consistently exceed guest expectations.

Job Summary:

Responsible for managing the front desk area, including guest check-in/out process, maintaining data on in-house guests, tracking reservations, special requests, oversight of Suite Shop transactions.

Responsibilities :

Ensure front desk operations are carried out within the systems and brand specific standards. Working knowledge of all hotel systems including phone system, key system, reservation systems, and brand specific training. Mindful of credit responsibility so that suspicious accounts are immediately noted to ensure effective credit control. Must have good knowledge of surrounding area. Manage reservations and check-ins to ensure the highest Rev-par... Must be responsible for security of guests, fellow employees and hotel assets. Must perform any other required duties as requested by Supervisor to aid in better operation of the hotel, and service to the guests. Maintains compliance to all front office standard operation procedures: monitors key control, verifies room status information, updates group information. Immediately report any guest issues to the Manager on Duty. Does not participate in personal conversations either in person or on telephone or cell phone. Assist guest with luggage as needed. Well-groomed and in uniform while on property.

Physical Requirements:

• Stand/walk on feet for 8 hours and work in a restrictive space/environment
• Must have eyesight enabling vision both near and far
• Finger dexterity to type, to write, and work on a computer
• Must speak in a clear, understandable voice, hear at a basic level, and understand English
• Must be able to bend, stretch arms overhead and lift and/or carry up to 30 pounds.

Job Type:

Part-time / Full-time .

Required experience:

Guest Services:

1 year.

Job Types:

Temporary, Part-time, Full-time Pay:

$15.00

• $16.

00 per hour

Work Location:

In person