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Hotel Night Auditor

Job

LGC Hospitality

Indianapolis, IN (In Person)

$37,440 Salary, Full-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 7/17/2026

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Job Description

Job Overview Join our vibrant hospitality team as a Hotel Night Auditor, where you will play a vital role in ensuring seamless overnight operations and delivering exceptional guest experiences. This energetic position involves managing front desk responsibilities during nighttime hours, verifying daily financial transactions, and maintaining the safety and security of the hotel property. Your enthusiasm and attention to detail will help create a welcoming environment for guests arriving late or departing early, while supporting the overall efficiency of our hotel operations. Duties Greet and assist guests arriving or departing during overnight hours with professionalism and warmth Conduct nightly audits of all financial transactions, including room charges, payments, and adjustments to ensure accuracy Manage multi-line phone systems, handle guest inquiries, and provide information about hotel services and local attractions Maintain guest records, update reservation statuses, and prepare reports for management review Ensure the safety and security of the hotel premises by monitoring surveillance systems and conducting patrols as needed Address guest concerns promptly with a focus on hospitality management and guest satisfaction Collaborate with housekeeping, maintenance, and security teams to resolve any overnight issues efficiently Skills Strong background in hospitality management and hotel operations with previous hotel experience preferred Excellent customer service skills with a friendly, approachable demeanor Bilingual or multilingual abilities to serve diverse guests effectively Proficiency in front desk operations, including handling guest relations and phone etiquette Knowledge of night audit procedures and hotel management software systems Exceptional communication skills to coordinate with team members across departments Ability to remain calm under pressure while managing multiple tasks during overnight shifts This role offers an exciting opportunity to be part of a dynamic hospitality environment where your energy and dedication make a difference. We value proactive individuals who thrive in fast-paced settings and are passionate about creating memorable guest experiences. Join us to contribute to our welcoming atmosphere while advancing your career in the hospitality industry!
Pay:
From $18.00 per hour
Work Location:
In person