Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Hotel Night Auditor
Job
Hampton by Hilton
Topeka, KS (In Person)
$33,280 Salary, Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
32
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Hotel Night Auditor Hampton by Hilton - 3.6 Topeka, KS Job Details Full-time $15 - $17 an hour 9 hours ago Qualifications Night audit Attention to detail Customer relationship management Telephone systems Venue guest services Full Job Description Job Summary Join our dynamic hospitality team as a Hotel Night Auditor, where your energetic and detail-oriented approach will ensure seamless overnight operations. In this vital role, you will be the first point of contact for late-night guests, managing front desk responsibilities while maintaining the highest standards of guest service. Your expertise in hotel management and customer relations will contribute to creating a welcoming environment that encourages guest loyalty and satisfaction. This position offers an exciting opportunity to showcase your hospitality management skills while working during the quiet yet crucial nighttime hours. Duties Greet and assist guests arriving or departing during overnight hours, ensuring a positive experience through excellent customer service and friendly communication. Check guests in and out efficiently using hotel management software, verifying reservations, and handling billing inquiries with accuracy. Monitor security cameras to ensure safety and security for all guests and staff. Prepare detailed shift reports, including accounting of transactions, incident logs, and guest requests, ensuring all records are accurate and complete. Respond promptly to guest inquiries via phone or in person, providing information about hotel amenities, local attractions, and services with professionalism. Handle multi-line phone systems with proper phone etiquette, directing calls appropriately and taking messages when necessary. Assist with administrative tasks such as reconciling accounts, balancing cash drawers, and updating guest records to support smooth nightly operations. Skills Excellent customer service skills combined with a friendly demeanor and professional appearance. Ability to handle multi-line phone systems efficiently while maintaining courteous phone etiquette. Exceptional guest relations skills with a focus on resolving issues promptly and courteously. Join us as a Hotel Night Auditor to deliver memorable guest experiences during the overnight shift! Your dedication to hospitality excellence will be instrumental in maintaining our reputation for outstanding service while ensuring the safety and comfort of every guest who walks through our doors.