Job Overview:

We are seeking a friendly and professional Front Desk Clerk/Night Auditor to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring guest satisfaction. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.

Duties:

Greet guests with a warm and welcoming demeanor
Check-in and check-out guests efficiently and accurately
Answer phone calls and respond to guest inquiries
Assist guests with reservations, room changes, and other requests
Handle guest complaints or concerns in a timely and professional manner
Process payments and maintain accurate records
Perform night audit duties, including reconciling daily transactions and preparing reports
Ensure the safety and security of the property by monitoring surveillance cameras and maintaining a secure environment
Collaborate with other hotel staff to provide excellent guest service

Qualifications:

Previous experience in hospitality or customer service is preferred
Strong communication skills, both verbal and written
Excellent guest relations skills with the ability to handle difficult situations diplomatically
Proficiency in using phone systems and other office equipment
Bilingual skills are a plus
Knowledge of hotel operations and night audit procedures is desirable
Ability to multitask and prioritize tasks effectively If you are looking for an exciting opportunity to be part of a dynamic team in the hospitality industry, please apply now.

We offer competitive pay and benefits for qualified candidates.```

Job Type:

Part-time Pay:

From $11.00 per hour

Work Location:

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