DoubleTree by Hilton Cape Cod - Hyannis is looking for friendly, dependable, and professional team members to join our hotel team in the following positions: 1. Front Desk Agent We are seeking a customer-focused Front Desk Agent to welcome guests and provide excellent service throughout their stay.

Responsibilities include:

Welcome and check in/check out hotel guests Answer phones and assist with reservations Handle guest questions, requests, and concerns professionally Process payments and maintain accurate guest accounts Provide information about the hotel and local area Work closely with housekeeping and other departments Maintain a clean and organized front desk area Ideal candidate: Friendly, professional, dependable, and comfortable working with the public. Previous hotel or customer service experience is preferred but not required. 2. Night Auditor We are looking for a reliable Night Auditor to oversee the hotel during overnight hours while completing the daily audit.

Responsibilities include:

Check in late-arriving guests and assist guests throughout the night Complete the nightly hotel audit and balance daily transactions Prepare reports for management Monitor the front desk and hotel activity Handle guest requests and emergencies professionally Maintain a safe, quiet, and welcoming environment Perform other overnight duties as needed Ideal candidate: Detail-oriented, responsible, dependable, and comfortable working independently. Previous front desk, accounting, or night audit experience is a plus. What We're Looking For We value employees who are: Reliable and punctual Friendly and professional Guest-service oriented Team players Able to work in a fast-paced hotel environment Available for weekends and holidays as needed Hotel experience is a plus, but we are willing to train the right candidates. Why Join Us? Join a professional hospitality team Opportunity for advancement Employee hotel benefits Friendly work environment Training provided Seasonal and year-round opportunities available Interested in joining our team? Apply today! When applying, please indicate which position you are interested in: Front Desk Agent, Night Auditor or multiple positions.

Pay:

From $18.00 per hour

Work Location:

In person