$17 an hour 1 hour ago Benefits Health insurance Employee discount Qualifications Foreign language proficiency Customer support experience within hospitality industry Night audit Greeting customers Venue guest services Hotel experience

Full Job Description Job Summary:

We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate should have a passion for hospitality and excellent customer service skills to ensure a pleasant experience for our guests.

Responsibilities:

Greet and welcome guests in a friendly and professional manner
Check guests in and out efficiently
Handle guest inquiries and provide accurate information about the hotel facilities and services
Assist guests with reservations and room assignments
Process payments and maintain guest accounts
Address guest concerns and resolve issues promptly
Maintain a clean and organized front desk area

Experience:

Previous experience in a customer service role, preferably in the hospitality industry
Knowledge of hotel management systems is a plus
Strong communication skills with proficiency in phone etiquette
Ability to speak multiple languages is advantageous
Familiarity with front desk operations and guest relations
Bilingual candidates are encouraged to apply This position offers opportunities for growth within the hospitality industry.

If you are enthusiastic about providing exceptional service to guests, we would love to have you join our team as a Front Desk Agent.

Job Type:

Part-time Pay:

$16.00

$17.

00 per hour

Benefits:

Employee discount Health insurance

Experience:

Hotel experience: 3 years (Required) Ability to

Commute:

Detroit, MI 48226 (Required) Ability to

Relocate:

Detroit, MI 48226: Relocate before starting work (Required)

Work Location:

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