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Night Auditor
Job
Hampton Inn & Suites
Grandville, MI (In Person)
$31,200 Salary, Part-Time
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Job Description
Night Auditor Hampton Inn & Suites Grandville, MI Job Details Part-time From $15 an hour 7 hours ago Benefits Paid time off Employee discount Qualifications Hospitality Computer operation Customer service Night audit Host/hostess experience Driver's License Organizational skills Front desk Guest services Phone etiquette Hotel experience Hospitality management Full Job Description Job Summary The Night Auditor plays a crucial role in ensuring the smooth operation of the hotel during overnight hours. This position involves managing front desk responsibilities, performing nightly audits, and providing exceptional guest services. The ideal candidate will possess strong customer service skills and a keen attention to detail, ensuring that all financial transactions are accurately recorded and reconciled. Duties Conduct nightly audits of financial transactions and ensure accuracy in reporting. Manage front desk operations, including check-ins and check-outs for guests. Provide outstanding guest services, addressing inquiries and resolving issues promptly. Maintain accurate records of room availability and reservations. Handle phone systems efficiently, responding to calls with professionalism and courtesy. Collaborate with other departments to ensure seamless service delivery throughout the hotel. Prepare daily reports for management review, highlighting occupancy rates and revenue generated. Uphold hotel policies and procedures while ensuring compliance with safety standards. Skills Proficiency in customer service with a focus on guest satisfaction. Strong knowledge of hospitality management principles. Experience in hotel management or related fields is preferred. Familiarity with night audit processes and procedures. Excellent phone etiquette and communication skills. Multilingual abilities are a plus to cater to diverse guests. Ability to work independently during night shifts while maintaining attention to detail. Strong organizational skills to manage multiple tasks effectively. This role is essential for maintaining the high standards of service that our guests expect during their stay. If you are passionate about hospitality and have the skills required, we encourage you to apply for this rewarding opportunity.