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EH
enVision Hotels St. Paul South
Front Desk Night Auditor
Career Insights for Night Auditor
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Scorecard
Based on Minnesota data
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What they do
A Night Auditor provides accounting of financial transactions for a hotel or hotel departments at the end of a business day. Reviews records of payments made during the day; prepares guest charges for the day ahead. Manages hotel activities and provides service to customers as needed during the night.
$31,918 / year median in Minnesota
+8% projected growth
Job Description
As a Front Desk Agent, your responsibilities include:
- Surpassing guest expectations;
- Handling heavy guest call volume related to housekeeping, engineering, room service, etc;
- Place room service orders via hotel computer system;
- Process all guest calls related to housekeeping and engineering. Follow up to ensure complete guest satisfaction;
- Perform any other job related duties as assigned.
Position Requirements:
- Excellent attention to detail;
- Must possess the ability to handle multiple tasks;
- Excellent communication and interpersonal skills;
- Ability to effectively communicate with guests, team members and department managers;
- Must possess a strong team spirit;
- Prior customer service experience is required;
- Knowledge of basic PC skills;
- Microsoft/Excel experience a plus.
Job Type:
Part-time Salary:
$16.00- $17.
Job Type:
Full-time Pay:
$16.00- $17.