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Candlewood Suites

Hotel Night Auditor

Job Description

  • JOIN
OUR TEAM!
  • We are looking for a positive, friendly person to help give our travelers from all over the world a fantastic experience while they are in Springfield! If you have a passion for providing exceptional guest service and enjoy working in a dynamic hospitality environment, we would love to hear from you. Some of the job duties are:
  • Greet and welcome guests upon arrival
  • Assist guests with check-in and check-out processes
  • Process reservations
  • Maintain accurate guest records and ensure confidentiality of personal information
  • Operate phone systems and handle incoming calls with proper phone etiquette
  • Assist in resolving any issues or concerns that may arise during a guest's stay
  • Requirements
  • 11:00 PM
  • 7:00 AM Availability
  • Previous experience in hospitality preferred, but willing to train the right person
  • Excellent communication skills, both verbal and written
  • Bilingual or multilingual proficiency is a plus
  • Strong customer service skills with a focus on guest satisfaction
  • Proficient in using computer systems and software for reservations and guest services
  • Knowledge of local attractions, restaurants, and transportation options
  • Ability to work flexible hours, including nights, weekends, and holidays At our hotel, we value our employees' contributions and offer competitive pay and benefits such as:
  • Medical, dental, and vision insurance options
  • Paid time off for vacation and sick leave
  • Employee travel discounts Please submit your resume along with a cover letter highlighting your relevant experience.
Job Types:
Full-time, Part-time Pay:
$16.00
  • $17.
00 per hour
Benefits:
Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Sick Leave
  • Health Insurance
  • Dental Insurance
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Total Score
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out of 100
Average of individual scores