```Overview``` We are seeking a friendly and professional Front Desk Clerk/Night Auditor to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience during their stay. This position requires excellent communication skills, attention to detail, and the ability to handle guest inquiries and requests in a timely manner. ```Responsibilities```

• Greet guests with a warm and welcoming demeanor upon arrival
• Check-in and check-out guests, ensuring accuracy of information and providing necessary documentation
• Handle guest inquiries, requests, and complaints promptly and professionally
• Assist with reservations and room assignments
• Process payments and maintain accurate records of transactions
• Maintain a clean and organized front desk area
• Collaborate with other hotel departments to ensure guest satisfaction
• Perform night audit duties, including reconciling daily transactions and preparing reports ```Qualifications```
• Previous experience in hospitality or related field is preferred
• Excellent interpersonal and customer service skills
• Ability to multitask and prioritize tasks effectively
• Strong attention to detail and problem-solving abilities
• Proficient in using hotel management software systems
• Bilingual skills (English/Spanish) are a plus
• Knowledge of phone systems and phone etiquette Join our team today and be part of creating memorable experiences for our guests!

Job Type:

Full-time Pay:

$12.50

• $13.

00 per hour Ability to

Relocate:

Great Falls, MT 59404: Relocate before starting work (Required)

Work Location:

In person