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Hotel Night Auditor
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Sleep Inn
Charlotte, NC (In Person)
$31,200 Salary, Full-Time
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Job Description
Hotel Night Auditor 3.3 3.3 out of 5 stars 6300 Banner Elk Drive, Charlotte, NC 28216 $14
- $16 an hour
- Full-time Sleep Inn 1,460 reviews $14
- $16 an hour
- Full-time Overview Join our dynamic hospitality team as a Night Auditor / Guest Services Associate, where your attention to detail and commitment to exceptional service help ensure smooth overnight operations and memorable guest experiences.
Now Hiring:
Night Auditor / Guest Services AssociateSleep Inn Northlake- Charlotte, NC Sleep Inn Northlake is currently seeking a reliable, customer-focused Night Auditor / Guest Services Associate to join our team.
Position Details Position:
Night Auditor /Guest Services AssociateLocation:
Sleep Inn Northlake, Charlotte, NCSchedule:
Wednesday Night throughSunday NightShift:
11:00 PM- 7:00
AMPay Rate:
$14.50 per hourOvertime Opportunities Available Responsibilities Welcome guests and provide exceptional customer service during overnight hours Manage front desk operations, including guest check-ins, check-outs, and reservations Complete nightly audit procedures, financial reconciliations, and hotel reporting Respond promptly to guest requests, inquiries, and concerns with professionalism Resolve customer issues and de-escalate difficult situations when necessary Conduct routine property walks, security inspections, and safety checks Monitor hotel activity and help maintain a secure environment for guests and staff Assist with light cleaning and maintaining a clean, organized lobby and front desk area Prepare and set up the breakfast area for morning service Communicate effectively with management and team members to ensure smooth shift transitions Ensure hotel policies and procedures are followed during overnight operations Qualifications Previous hotel, front desk, customer service, or hospitality experience preferred Strong communication, guest relations, and problem-solving skills Ability to remain calm, professional, and self-motivated while working independently Dependable, punctual, and detail-oriented with strong organizational skills Comfortable working overnight/third-shift hours Flexible schedule and willingness to work weekends Basic computer skills and ability to learn hotel management software Familiarity with night audit procedures is a plus Bilingual or multilingual abilities are an advantage What We Offer Paid training Overtime opportunities Supportive team environment Opportunity to gain valuable hospitality experience and grow within the industry How to Apply For immediate consideration, please send your resume and cover letter. You may also forward interested candidates directly to my inbox or direct message me for additional information. We look forward to welcoming our next team member to the Sleep Inn Northlake family!Job Type:
Full-time Pay:
$14.00- $16.