Find & Apply For Night Auditor Jobs in Charlotte, North Carolina

Hotel Night Auditor

• Part Time
• 2.8 Charlotte, NC 28262 $13
• $14 an hour
• Part-time Apply with Indeed Hotel Night Auditor / Front Desk Agent Country Inn & Suites
• Charlotte University We are seeking a reliable, friendly, and detail-oriented Night Auditor to join our team at Country Inn & Suites Charlotte University.

The ideal candidate must have excellent customer service skills, a positive attitude, strong attention to detail, and the ability to work independently during overnight hours.

GREAT ATTITUDE AND EXCELLENT CUSTOMER SERVICE ARE A MUST!

Previous hotel front desk or night audit experience is preferred. Experience with Choice Advantage and Choice Hotels is a plus, but not required. Training will be provided. Hotel Night Auditor Responsibilities Perform all front desk duties during overnight shifts, including guest check-ins and check-outs. Provide exceptional customer service and maintain a friendly, professional attitude at all times. Complete daily night audit procedures and ensure all hotel transactions are accurately recorded. Reconcile daily financial transactions, including cash, credit card payments, and guest accounts. Review and verify room rates, payments, deposits, and outstanding balances. Prepare and distribute daily financial reports, occupancy reports, and other required night audit paperwork. Process reservations, cancellations, and modifications through the hotel reservation system. Answer incoming phone calls and assist guests with inquiries, requests, and concerns. Verify guest identification, payment methods, and credit card information according to hotel policies. Handle guest complaints and resolve issues professionally and efficiently. Monitor hotel activity during overnight hours and report any suspicious activity or safety concerns. Coordinate with housekeeping and maintenance regarding room status and guest requests. Ensure all guest charges, adjustments, and payments are accurately posted. Maintain accurate records of room availability, reservations, and guest accounts. Assist with preparing the front desk for the morning shift. Communicate important overnight incidents, guest concerns, and pending tasks to the morning team. Maintain a clean, organized, and professional front desk and lobby area. Follow all hotel policies, safety procedures, and cash-handling guidelines. Perform additional duties as assigned by management. Qualifications & Requirements Must be dependable, punctual, and comfortable working overnight shifts. Excellent customer service and communication skills. Strong attention to detail and basic math skills. Ability to work independently with minimal supervision. Basic computer knowledge and ability to learn hotel management software. Ability to multitask and handle guest concerns professionally. Previous hotel front desk or night audit experience preferred, but not required. Experience with Choice Advantage or Choice Hotels is a plus. Must be comfortable handling cash, credit card transactions, and daily financial reports. Must maintain a positive attitude and professional appearance.

Schedule Shift:

Overnight /

Night Audit Availability:

Must be available to work overnight shifts, including weekends and holidays as scheduled.

Employment Type:

Full-Time / Part-Time (based on hotel needs) What We're Looking For We are looking for someone who is trustworthy, responsible, detail-oriented, and committed to providing outstanding guest service. The Night Auditor plays an important role in ensuring smooth overnight hotel operations, accurate financial records, and a successful transition to the morning shift. Join our team at Country Inn & Suites Charlotte University!

Pay:

$13.00

• $14.

00 per hour

Benefits:

Employee discount Paid time off

Education:

High school or equivalent (Preferred)

Experience:

Hospitality:

1 year (Preferred)

Night Audit:

1 year (Preferred) Ability to

Relocate:

Charlotte, NC 28262: Relocate before starting work (Required)

Work Location:

In person