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Springhill Suites Cincinnati North

Front Desk Associate/ Night Auditor

Job Description

Job Overview We are seeking an energetic and detail-oriented Front Desk Associate to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management tasks. Your positive attitude and organizational skills will ensure a smooth daily flow, creating a professional and friendly environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a dynamic team. Responsibilities Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly Manage multi-line phone systems, directing calls efficiently and professionally using proper phone etiquette Handle incoming correspondence, emails, and inquiries with clarity and professionalism Maintain organized filing systems, data entry records, and ensure accurate documentation using Microsoft Office, Google Workspace, and other office tools Support appointment scheduling and calendar management for staff or medical/dental professionals as needed Assist with office management duties such as supply inventory, photocopying, proofreading documents, and general clerical tasks Provide customer support by addressing questions or concerns with patience and professionalism while maintaining confidentiality Requirements Proven office experience with strong clerical skills including data entry, filing, and proofreading Excellent computer literacy in Microsoft Office Suite (Word, Excel), Google Workspace (Docs, Sheets), and familiarity with office management software such as QuickBooks is preferred Strong organizational skills with the ability to multitask efficiently in a fast-paced environment Exceptional phone etiquette skills with experience handling multi-line phone systems and providing customer service support Bilingual abilities are highly desirable to serve diverse client needs effectively Prior experience as a receptionist or administrative assistant in medical or dental settings is a plus Ability to manage time effectively while prioritizing tasks to meet deadlines Personal assistant or calendar management experience is advantageous for supporting team members' schedules Join us in creating a welcoming atmosphere while honing your administrative talents! This role offers valuable experience in office management, customer service excellence, and professional communication—all within a vibrant team committed to growth.
Pay:
From $16.00 per hour
Benefits:
Dental insurance Employee discount Health insurance Life insurance Paid time off Referral program Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
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Total Score
33
out of 100
Average of individual scores