Hotel Night Auditor Hyatt Place Sharonville Convention Center - 4.0 Sharonville, OH Job Details $15 - $16 an hour 9 hours ago Qualifications Customer communication In-person customer service High school diploma or GED Computer skills Full Job Description Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!

Compensation:

$15 - $16.00 hourly

Responsibilities:

Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required Complete additional bookkeeping, administrative, and accounting procedures as requested Ensure all guests feel they are having an exceptional experience at the property Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages

Qualifications:

Outstanding communication skills and excellent customer service skills are required Experience in the hospitality industry or guest services is preferred, but not required Diploma or equivalent from high school is required; some college is desired Must be computer proficient; experience with accounting or reservation software is a bonus Overnight shift; requires flexible hours About Company Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation's top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of "if we take care of our employees, then our employees will take care of our guests," our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.