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Part Time Night Auditor
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Quality Inn and Suites
Williamsport, PA (In Person)
$24,960 Salary, Part-Time
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Job Description
Part Time Night Auditor 3.2 3.2 out of 5 stars 1840 East 3rd Street, Williamsport, PA 17701 From $12 an hour
- Part-time Quality Inn and Suites 4,882 reviews From $12 an hour
- Part-time ```Duties```
- Greet and welcome guests upon arrival
- Check-in and check-out guests efficiently and accurately
- Provide excellent customer service and address guest inquiries and concerns
- Handle guest complaints or issues in a professional and timely manner
- Assist guests with reservations, room assignments, and special requests
- Operate phone systems and handle incoming calls with proper phone etiquette
- Maintain a clean and organized front desk area
- Collaborate with other hotel departments to ensure guest satisfaction
- Perform night audit duties as required ```Skills```
- Strong guest service skills with a friendly and welcoming demeanor
- Excellent customer service skills with the ability to handle difficult situations diplomatically
- Proficient in front desk operations and hotel management software systems
- Multilingual abilities are a plus, especially in languages commonly spoken by hotel guests
- Knowledge of phone systems and ability to handle high call volumes
- Familiarity with night audit procedures is preferred but not required
- Attention to detail and ability to multitask in a fast-paced environment
- Strong communication skills, both verbal and written
- Ability to work independently as well as part of a team This position offers an opportunity to work in the hospitality industry, providing exceptional service to hotel guests.