Night Auditor

Night Auditor Yardley Hospitality Holdings LLC Yardley, PA Job Details Full-time $16 - $20 an hour 16 hours ago Benefits Paid time off Employee discount Qualifications Bilingual Visitor query response Financial close processing Hotel and accommodations payment processing Hotel policy compliance Financial transaction processing Multilingual Phone communication Night audit Financial reporting Writing skills In-person customer service Answering guest questions Financial issue resolution Audit Reporting Phone customer support Financial records review Property management systems (PMS) Computer skills Management reporting Telephone systems Billing issue inquiries Physical security video analysis 1 year Hotel and accommodations guest complaints handling Hotel daily report preparation Communication skills Balancing end-of-day transactions Invoice dispute resolution Entry level

Full Job Description Benefits:

Competitive salary Employee discounts Free uniforms Paid time off Job description

Job Title:

Night Auditor Job Summary:

We are looking for a diligent Night Auditor to join our team. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the night shift. You will be responsible for overseeing the nightly auditing process, handling guest inquiries and issues, and maintaining exceptional customer service standards throughout the night.

Responsibilities:

Conduct nightly audits to reconcile daily transactions and ensure accuracy in financial reporting Handle guest check-ins and check-outs efficiently and professionally Respond to guest inquiries, requests, and complaints promptly and courteously Maintain a welcoming and hospitable environment for guests during the night shift Assist with front desk duties including reservations, phone inquiries, and guest services Ensure all billing is accurate and resolve any discrepancies in a timely manner Monitor security cameras and report any suspicious activities or incidents Collaborate with other hotel departments to address guest needs effectively Complete end-of-day procedures and prepare reports for management review Uphold hotel standards and policies to provide a comfortable and safe environment for guests

Skills:

Proficiency in front desk operations and hotel management systems Excellent customer service skills with a focus on guest relations Strong communication skills, both verbal and written Ability to work effectively in a fast-paced environment with minimal supervision Bilingual or multilingual capabilities are a plus Knowledge of night audit procedures and experience in hospitality management Familiarity with phone systems and reservation software Attention to detail and accuracy in financial transactions Ability to handle stressful situations calmly and professionally If you have a passion for hospitality, excel in customer service, and thrive in a nighttime setting, we invite you to apply for the Night Auditor position at our hotel. Join our team dedicated to providing exceptional service to our guests throughout the night.

Job Types:

Full-time, Part-time Pay:

$16.00 to 20.00 per hour

Schedule:

8 hour shift Evening shift Overnight shift

Experience:

Hotel experience: 1 year (Required) Ability to

Commute:

Yardley, PA 19067 (Required)

Work Location:

In person