Front Desk Hotel

Hiring for all shifts. 7a-3pm, 3pm-11pm and part time audit 11pm-7am. Marriott Discounts Worldwide Be the warm welcome that kicks off a memorable guest experience

• Acknowledge rewards members and returning guests, in person or on the phone
• Handle credit transactions
• Start every stay right by swiftly checking guests in and out
• take IDs, hand out room keys, and control and release safety deposit boxes
• Stay one step ahead of guests' needs
• record and act on their preferences, and handle their messages, requests, questions and concerns
• Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary
• Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed
• Take pride in your appearance and place as a brand ambassador What we need from you
• Communication skills
• guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to
• Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
• Literate and tech-savvy
• you'll need a good grasp of reading, writing, basic math and computers
• Flexibility
• night, weekend and holiday shifts are all part of the job
• You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential
• Experience
• ideally, you'll have spent at least one year in a front desk or guest service position

Job Types:

Full-time, Part-time Pay:

From $12.00 per hour

Benefits:

Employee discount

Work Location:

In person