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Job Description
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NOW HIRING
NIGHT AUDITOR π ποΈ Overnight | Detail-Oriented | Career-Building Opportunity ποΈ Don't think of this as just another jobβ¦ this is so much more. Join our award-winning hospitality team and step into a role where you're truly valued, supported, and appreciated . As a Night Auditor, you'll play a critical role in guest satisfaction and hotel operationsβall while building real career momentum in hospitality. π
through ZayZoon π¦· Optional benefits: Dental, Vision, STD, LTD & Life Insurance, FSA, Hospital, Critical Illness, 401(k) with company match βοΈ Generous Travel Discounts πΈ Employee Referral Incentives π Bottom line: We invest in YOU. We are currently seeking Night Auditors available to start immediately βcome grow with us! ποΈ
Primary Responsibilities:
Greet and assist guests during overnight check-in and check-out π Complete guest registrations, secure payments, and verify or adjust billing Confirm guest information, room rates, and room selections Create and code electronic room keys π Assist guests with reservations and requests in a friendly, professional, and timely manner Address guest concerns by researching and resolving issues to ensure satisfaction π Provide consistent, high-quality guest service Anticipate guest needs and exceed expectations whenever possible Implement creative solutions while adhering to brand standards Run the Night Audit process each night with accuracy and attention to detail π Maintain thorough knowledge of hotel offerings, including: Hotel services and amenities Room categories and rates Packages and promotions Build strong, professional relationships with guests, clients, and groups Provide knowledge of the local area to assist guest inquiries π π§
Skills & Experience:
Guest service experience preferred Professional, mature, and reliable β a must Previous hotel experience a plus π¨ Strong attention to detail π Team player with excellent organizational skills Professional written and verbal communication skills π Equal Opportunity Employer We proudly provide equal employment opportunities to all employees and applicants and prohibit discrimination or harassment of any kind in accordance with federal, state, and local laws. Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.