Maintain guest accounts:

guest checks, master accounts, vouchers, gift certificates, etc. Ensure that the back office, front desk, lobby and other common areas are clean and well organized. Resolves complaints and inquiries concerning service and facilities Ability to communicate with public, hotel staff and management in a professional manner. Initiate, monitor and accurately complete shift checklists for proper completion of tasks. Provide effective communication to all departments of guest activity. Effectively coordinate relocation of guests when necessary. Maintain a high level of professional appearance and demeanor Perform other tasks as needed The 11pm-7am Night Audit shift involves running daily audit, etc. Strong Customer Service skills are mandatory. Candidate must be an excellent communicator. Job Requirements Strong customer service orientation and skills. Follow/enforce company policies and procedures. Resolve problems in professional manner.

Valid Drivers License Job Type:

Full-time Pay:

From $17.00 per hour

Benefits:

Employee discount Flexible schedule Health insurance Paid time off

Work Location:

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