Front Desk Night Auditor

Job Summary Join our dynamic hospitality team as a Front Desk Night Auditor, where you will be the welcoming face and vigilant guardian of our hotel during the overnight hours. In this energetic role, you will ensure seamless guest check-ins and check-outs, handle guest inquiries with enthusiasm, and maintain the accuracy of financial and operational records. Your proactive approach will contribute to creating a safe, hospitable environment that leaves guests feeling valued and cared for throughout their stay. This position offers an exciting opportunity to showcase your hospitality skills while working in a lively, guest-focused setting. Responsibilities Greet guests warmly upon arrival and assist with check-in and check-out procedures efficiently Monitor the hotel's security systems, conduct safety checks, and ensure the safety of guests and staff during overnight hours. Prepare detailed night audit reports, reconcile daily financial transactions, and update guest accounts accurately. Handle guest requests, resolve issues promptly, and maintain high standards of guest relations and satisfaction. Maintain cleanliness and organization at the front desk area to promote a welcoming environment. Qualifications Excellent phone etiquette and professionalism when interacting with guests and team members. Ability to work independently during night shifts while maintaining attention to detail. Demonstrated ability to handle guest relations with tact, diplomacy, and enthusiasm. Join us to deliver memorable guest experiences while working in a vibrant hospitality environment!

Pay:

From $10.00 per hour Expected hours: 40.0 per week

Benefits:

Employee discount

Work Location:

In person