Payroll Manager  About KBS Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily . We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more —maintain clean, efficient, and welcoming spaces that support their operations. As we continue to grow, we're looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service. If this sounds like you, then why wait, APPLY TODAY!! Position Summary Responsible for day-to-day management of payroll functions and ensure pay is processed on time, accurately and in compliance with regulations. Essential Duties and Responsibilities Job responsibilities include but are not limited to: Responsible for all on-cycle and off-cycle payroll preparation and associated data audits for compliance with federal, state and local regulations Payments for retro-active changes and prior period missed punches Contact point for bonus, commission and other additional and or exception payments Research and respond to Payroll email, tickets and phone calls, identifying those tickets/requests that may need to be forwarded to the Tax & Compliance and/or Processing teams Provide outstanding customer service to all employees, resolving employee pay concerns timely and in accordance with set SLAs Promote cross-department communication, scheduling recurring meetings with HR and Accounting partners to stay informed of on-going concerns and projects Develop and manage a team of customer service focused employees that exemplify and promote a positive emplopyee experience with every interaction Escalation point for payment issues and exception requests from the field Stop Payment Requests, Direct Deposit rejections & Affidavits Punch Change Team oversight including training of new team members Reconciliation and updates of Office hourly employee time records, including reporting to managers for missing punches and CA meal/rest penalties Audit of daily missed punch reports including communications with field Garnishment Processing & Refunds Oversees new manager training on payroll related tasks, coordinating with field training team Training and development of all team members, sets goals and reviews performance as necessary Develops and maintains SOPs for team, inclusive of training materials Identify and implement process improvements under guidance of the Payroll VP and SVP Corporate Controller Assists with coordination and completion of special project needs related to payroll and HR Follows safety rules Additional Duties and Responsibilities Additional activities as requested by management.

Knowledge, Skills and Competencies Knowledge:

HRIS software, Workday required Timekeeping software, Kronos required Experience with union-based payroll preferred

Skills:

Excellent communication oral and written skills Able to coach and train effectively Strong supervisory and leadership skills. Strong attention to detail; able to spot check potential issues Strong decision-making skills Strong analytical and problem-solving skills. Able to handle multiple tasks with a sense of urgency Maintain strict confidentiality and discretion regarding employee personal information Proficient with

Microsoft Office Suite:

Microsoft Word, Excel, and Outlook and calculators

Competencies:

Influencer Clear communicator: use of simple language to gain needed understanding

Adaptability Detail-oriented Educational Qualifications/Job Experience Requirements Experience Required:

Five to seven years of related experience required, including preparation, balancing, internal control, and payroll taxes.

Education:

Bachelor's degree in accounting, Business Administration, Human Resources, or related field required.

Working Conditions/Physical Requirements Schedule:

Regular weekly schedule with the possibility of overtime if needed; weekend shifts available; work weekend or holidays as needed The working conditions and physical environments described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical requirements:

Extended periods of work seated at a desk; repetitive hand motions; prolonged use of computer; occasionally lift and carry up to 25 lbs. Ability to speak clearly (use of voice) Vision requirements include close vision, distance vision, moderate peripheral vision, depth perception and ability to adjust focus

Environment:

Remote work environment Time constraints and related pressures to complete work are high

Travel:

not required KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. We participate in the E-Verify program administered by the U.S. Department of Homeland Security