Payroll & Benefits Manager

Job Description:

What This Role Is All About Likewize is searching for a Payroll & Benefits Manager to join us onsite at our global headquarters in Southlake, Texas. In this role, you'll own end‑to‑end U.S. and Canada payroll while supporting seamless and compliant experiences for both benefits and immigration. You'll be our go‑to ADP Workforce Now expert, partnering closely with internal and external stakeholders to ensure everything runs smoothly. From open enrollment support to statutory filings, you'll help keep complex processes feeling effortless. You'll also lead payroll improvements and system enhancements, always looking for smarter ways to work. If you're detail‑driven, collaborative, and enjoy making an impact behind the scenes, this role will feel like home. Your Key Areas of Focus Payroll Manage end-to-end U.S. and Canada payroll processing in ADP Workforce Now, ensuring accuracy, timeliness, and compliance. Review and reconcile payroll data, including timecards, time-off entries, off-cycle payments, garnishments, and year-end reporting. Partner with Accounting, Treasury, and ADP to ensure accurate taxation, funding, and general ledger alignment. Support benefits-related payroll activities, including open enrollment testing and earnings/deduction setup. Serve as the primary point of contact for payroll inquiries and issue resolution. Lead payroll projects and continuous process improvements, adapting quickly and driving tasks to completion. Benefits Administer employee benefit programs in compliance with plan provisions and regulatory requirements. Provide guidance to employees, managers, and HR partners on eligibility, coverage, and benefits-related issues. Coordinate annual open enrollment, including materials, communications, and employee education. Manage vendor relationships, renewals, contract reviews, billing, and compliance reporting. Oversee COBRA administration and partner with external auditors on 401(k) audits and Form 5500 filings. Monitor benefits trends and legislation, recommending program enhancements as needed. Immigration Own and oversee the company's full U.S. immigration portfolio, including H‑1B cap and extensions, L‑1 visas, green card processes, EADs, I‑9 compliance, and F‑1/SSN payroll coordination. Act as the trusted, go‑to immigration partner for employees and stakeholders, collaborating seamlessly with external counsel and guiding individuals through complex immigration matters. Serve as the official company representative for all immigration filings, proactively managing submission timelines, audit readiness, and flawless completion of required documentation. What We're Looking For 2+ years of end‑to‑end payroll experience, with exposure to benefits administration and a proven track record of accurate execution Hands‑on experience with ADP, with confidence navigating payroll processes and reporting Advanced Excel skills with the ability to analyze, reconcile, and manage data efficiently An energetic team player who builds strong relationships across teams and levels Highly detail‑oriented, with strong organizational, planning, and follow‑through skills Extra Skills We'd Love to See Workday familiarity — bonus points if you've enjoyed working in the system! Accounting experience or a natural comfort partnering with finance teams Exposure to immigration‑related processes and cross‑functional coordination Get To Know Us The world runs on connected devices. At Likewize, we make the experience around them work better. We partner with many of the world's biggest brands to design and deliver seamless device journeys across protection, repair, upgrade, and renewal. We help our partners unlock growth by putting customer experience at the center of the entire device lifecycle. When tech goes wrong, we make it right. When customers are ready for something new, we make the transition simple. We operate on a global scale but never lose sight of the individual customer. Innovation is part of our DNA. We move fast, challenge the obvious, and look for better answers. We are driven by Success, Passion, Professionalism, Accountability and Teamwork - and we look for people who share the same values. At Likewize, we Go for Growth. To us, that means passion over complacency, accountability over excuses, teamwork over silos, and professionalism as the standard. This is how we create success. If that fires you up, you're going to love it here. To learn more about who we are, visit our website at www.likewize.com. Where We Work Our global headquarters in Southlake, TX are easily accessible to both Dallas and Fort Worth and are a 5-minute drive from Southlake Town Square. We offer many fantastic onsite amenities through our real estate partner, VariSpace. Our innovative workspace brings a first-class employee experience with covered parking, spacious break areas, raffles/games, onsite gym, coffee shop, café, and state-of-the-art facilities.