Payroll Manager at Robert Half Payroll Manager at Robert Half in Richmond, Virginia Posted in 2 days ago.

Type:

full-time A growing multi-location organization is seeking an experienced Payroll Manager to lead and oversee all aspects of payroll operations across a multi-state workforce. This is a highly visible leadership role responsible for ensuring payroll accuracy, compliance, process improvement, and team development while supporting a rapidly expanding business. The ideal candidate brings deep expertise in multi-state payroll administration, payroll tax compliance, and payroll operations, coupled with strong leadership skills and a hands-on approach to problem-solving. Key Responsibilities Payroll Operations Manage end-to-end payroll processing for exempt and non-exempt employees across multiple states and locations. Review payroll inputs, calculations, approvals, and final payroll outputs to ensure accuracy and timeliness. Administer and reconcile payroll deductions, benefits, garnishments, retirement contributions, and tax withholdings. Resolve payroll discrepancies, employee inquiries, and payroll corrections in a timely manner. Maintain payroll records, direct deposit information, and employee payroll data. Compliance & Tax Administration Oversee multi-state payroll tax compliance, including withholding, unemployment taxes, tax registrations, and year-end reporting. Ensure compliance with federal, state, and local payroll regulations and wage-and-hour laws. Research, identify, and resolve payroll tax notices and compliance issues. Monitor regulatory changes and implement necessary payroll process updates. Systems & Process Improvement Develop and maintain payroll controls, audits, reconciliations, and standard operating procedures. Drive payroll process improvements and support scalable solutions for organizational growth. Serve as a subject matter expert for payroll and timekeeping systems, including system configuration, testing, and issue resolution. Prepare payroll reporting and support internal and external audit activities. Leadership & Collaboration Lead, mentor, and develop payroll staff while establishing performance expectations and service standards. Partner closely with Human Resources, Finance, Operations, and other departments to ensure accurate payroll administration. Support month-end and year-end close activities, payroll reconciliations, and financial reporting requirements. Maintain strict confidentiality of employee and payroll information. Qualifications Education Bachelor's degree in accounting, Finance, Business, Human Resources, or a related field, or equivalent professional experience. Certified Payroll Professional (CPP) certification preferred. Experience 7+ years of progressive payroll experience, including direct multi-state payroll processing. 3+ years of leadership or people management experience. Demonstrated experience with payroll tax compliance, audits, process improvements, and payroll operations in a multi-location environment. Experience supporting a growing organization preferred. Prior experience in retail, hospitality, fitness, healthcare, or other multi-site industries is a plus. Technical Skills Strong knowledge of payroll tax regulations, FLSA requirements, and multi-state payroll compliance. Experience with payroll and human capital management systems; Paycom experience is highly preferred. Advanced Microsoft Excel skills and experience with payroll reporting, audits, and reconciliations. Strong analytical, problem-solving, and organizational abilities. What We're Looking For Hands-on payroll expertise with exceptional attention to detail. Strong leadership and accountability mindset. Ability to build relationships and collaborate across departments. Excellent communication skills and professional judgment. Proven ability to improve processes and create scalable payroll operations.