Job Overview We are seeking a detail-oriented and energetic Payroll Specialist to join our dynamic finance team. In this vital role, you will be responsible for managing payroll processing with precision and efficiency, ensuring timely and accurate compensation for all employees. Your expertise in payroll systems, accounting, and labor law compliance will help us maintain seamless payroll operations while safeguarding confidential information. This position offers an exciting opportunity to contribute to a thriving organization committed to excellence and integrity in financial management. Responsibilities As a member of the payroll team, this position is responsible for the accurate processing and timely distribution of payments for hourly and salaried payroll cycles in a multi-employer/multi-state organization across U.S. and Canada for over 18,000 employees in thirty companies. The Payroll Specialist must meet multiple tight deadlines associated with weekly, biweekly, semimonthly, and monthly payroll schedules while ensuring compliance with U.S. Federal, State, Local and Canadian provincial taxes. Researches, analyzes, and resolves complex payroll-related issues, inquiries, and discrepancies. This requires knowledge of integration between HR input and the impact to payroll output from hire to retire. Responsible for the reconciliation of data that is interfaced into the payroll system from third party interfaces as well as manual data input from business unit customers. This position is a customer service supporting role which provides guidance and resources to business unit customers as it relates to payroll calendar schedules, system navigation, technology tools, and reports. Serves as a liaison between SSC Payroll and HR Business Partners, HRIS, Regional Benefit teams, Relocation, Accounting, and IT. Interprets personnel supporting documentation submitted by the business units and ensures appropriate authorizations are in place that satisfy internal audit procedures relevant to employee personnel changes including but not limited to salary changes, terminations, new hires, and promotions. Complies with the SSC Payroll Statement of Work in terms of the roles and responsibility between payroll and the customer. The Payroll Specialist is responsible for ensuring employees compensated in compliance with U.S. and Canadian regulations as it relates to taxability, timing of payments, and ACH and Positive Pay banking rules. This position is responsible for understanding the procedures and concepts for making special payments to employees along with the deductions and taxes associated with those payments. Payroll Operations Support Workday Experience & Payroll Operations Demonstrated experience with Workday HCM and Payroll, including system configuration and day-to-day processing. Responsible for administering payroll within Workday, ensuring accuracy, compliance, and timely execution. Participated in Workday implementations, including parallel testing, system validation, and issue resolution. Experience developing and maintaining Workday configurations to support business needs. Additionally, created and delivered training materials and documentation to support end users and ensure successful adoption. Workday certification preferred.

Customer Support:

Provides customer service across a highly diversified organization with significantly different business policies, pay practices, state regulations, union contracts, and taxing authorities. Accountable for maintaining positive collaborative partnership with customers. Ensure the roles and responsibilities outlined in the Statement of Work are followed. Escalate, to the Payroll Manager, any complex discrepancies that impact the accuracy and timeliness of paying employees. Payroll Manager provides direction to Payroll Specialist to make corrective actions to resolve discrepancies that may involve collaborating directly with the customer. Performs research and analysis to resolve customer inquiries. Communicates verbally or in writing to customer inquiries. Serves as a liaison between SSC Payroll and HR Business Partners, HRIS, Regional Benefit teams, Relocation, Accounting, and IT. Assists in educating customers relating to policies, procedures, payroll system navigation, resources, Single Point of Entry tool and government regulations. This position may require surveying customers to implement process improvements to streamline payroll processing and provide resolutions to customer issues.

Compliance and Special Payments and Projects:

Remains current on federal/state/local regulations such as tax rates on supplemental wages, limits on 401k and social security, overtime rules, bank regulations on direct deposit, etc. Makes recommendations to update training documentation within the payroll team as well as customer guides to ensure audit compliancy. Ensures all inquiries from customers, as well as requests from payroll management, for manual adjustments are requested by creating a payroll helpdesk ticket for auditing purposes. Process the bonus payments, company match makeup, manage shares, and deferred compensation payments annually as requested. Process and reconcile the annual merit increases. Perform year-end payroll close ensuring all special taxable entries are processed such as awards, gifts, relocations, tuition reimbursements, car allowances, imputed income, etc. Participate in payroll system testing for upgrades, releases, new program development and enhancements. Perform the testing and analytical results for new business acquisitions as requested. Completes additional tasks and projects as assigned. Qualifications Proven experience working with payroll systems such as Workday, ADP, Paychex, Kronos, UltiPro, or Ceridian. Strong knowledge of employment & labor law, payroll tax regulations, and financial concepts related to payroll management. Proficiency in spreadsheets (Excel), accounting software, and financial analysis tools; familiarity with double entry bookkeeping and journal entries is essential. Experience with HRIS platforms and time & attendance systems for accurate data collection and reporting. Ability to handle confidential information responsibly while maintaining high attention to detail during data entry and account reconciliation tasks. Demonstrated understanding of governmental accounting standards or non-profit accounting is a plus. Excellent analytical skills combined with the ability to perform account reconciliation and analyze payroll data effectively. #CNX200

Pay:

$35.00 - $40.00 per hour

Benefits:

Dental insurance Health insurance Application Question(s): Do you have Workday Experience? Do you have at least 5 years of experience (if you do not have a Bachelors)? Do you have multi-state pay roll experience? Do you have customer service experience?

Work Location:

In person