Essential Functions, Duties, and Responsibilities:

Strictly adheres to Bank Secrecy Act requirements and applies organizational policies and procedures in all activities\n
Responsible for the financial growth of the banking center through establishing, expanding, and retaining high-value consumer and business client relationships\n
Proactively communicates with current and prospective clients to educate, ensure understanding, resolve issues, develop, and maintain customer loyalty and solicit customer feedback to improve bank performance\n
Applies need-based sales techniques and conducts customer financial profiles to attract, expand, and retain client relationships by identifying products and services\n
Maintains knowledge of banking products and promotions\n
Opens new accounts and services existing accounts\n
Accountable for achievement of defined sales and service goals\n
Makes recommendations to supervisors concerning the budgetary needs of the branch and methods to improve the client's experience\n
Works to understand the root causes of customer service issues\n
Identifies and implements resolutions for service issues involving supervisors on more complex issues\n
Conducts onboarding activities for new clients\n
Provide backup support to other branches and employees as needed\n
Works on the teller line when needed including operating the teller drawer and performing advanced, specialized teller functions including researching cash discrepancies, and handling complex customer transactions\n
Performs accurate transactions, balancing each day, and verifying cash totals\n
Scans daily proof work to the remote capture machine\n
Provides assistance and training to other colleagues and serves as a mentor\n
Practices ethical sales behaviors in accordance with the Bank's Core Values of Integrity and Honesty\n
Ability to work with flexible schedule, Saturdays, and to accommodate travel to different branches as needed

Required Knowledge, Skills and Competencies:

Highly motivated team-player with ability to develop and maintain collaborative relationships\n
Strong written and verbal communication skills\n
Intermediate PC proficiency\n
Intermediate proficiency in Google Docs and Microsoft Office products

Industry and Work Experience:

2 or more years of customer service experience required\n
1 or more years of cash handling or retail banking experience required\n
Cross selling experience preferred

Academic:

High school diploma or GED required\n
Bachelor's degree in business or related field preferred Benefits Available to

Employees:

Ameris Bank provides a comprehensive employee benefit package to all eligible employees. Medical, Dental and Vision Insurance Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment Life Insurance provided at no additional cost to employees Accidental Death & Dismemberment Coverage Long-Term Disability Coverage Paid Sick and Vacation Leave 11 Holidays Volunteer/Service Day Employee Stock Purchase Plan 401(k) Retirement Plan Ameris Bank matches 50% of your first 8% of contributions to the plan Flexible Spending Accounts Health Savings Account Health Reimbursement Arrangement Supplemental Life & Other Insurance Plans Identity Theft Protection Pet Insurance Legal Insurance Employee Assistance Program Employee Advocacy Program Tickets at Work (Entertainment discounts for Ameris Bank Employees) AT&T Employee Discount Wellness Discounts for Medical Premiums and Other Rewards Employee Referral Incentive Education Assistance Employee Resource Groups Banking Advantages for

Employees:

In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services. Free Interest Checking Free Safe Deposit Box Free Money Orders, Travelers' Checks and Cashier Checks Discount on

Mortgage Origination Fee Free Online Banking and Free Unlimited Online Bill Payment Employee Banking Perks Disclaimer:

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicantss of their rights pursuant to federal employment laws. 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