Responsibilities:

Build and strengthen client relationships by engaging customers in meaningful conversations and identifying opportunities to support their financial goals.
Open new accounts and assist with banking products and services by matching client needs with appropriate solutions.
Process routine and complex financial transactions accurately, including cash handling and teller-related activities, while delivering a welcoming branch experience.
Guide clients on digital banking and self-service options to improve convenience and streamline everyday transactions.
Recognize cross-sell and referral opportunities, then connect clients with the right branch partners or specialists when additional support is needed.
Support lobby coverage and in-branch engagement efforts to create a responsive, service-oriented environment for every visitor.
Follow branch procedures, compliance standards, and security protocols to protect client information and reduce operational risk.
Balance assigned cash drawer and complete daily operational tasks with accuracy, sound judgment, and attention to established policies.

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